WENYU GUAN. English Program Service Quality and Student Satisfaction at a Southern Chinese University: An Empirical Study Utilizing an Important-Performance Analysis (IPA) Matrix. Journal of Studies in Education, [S. l.], v. 11, n. 2, 2024. DOI: 10.5296/jse.v11i2.18445. Disponível em: https://macrojournal.org/index.php/jse/article/view/250. Acesso em: 6 nov. 2024.