Turning Policy into Delivery: A Case Study Approach

Abstract

The purpose of this article is to encourage institutions, especially secondary schools, to move towards greater improvement through turning policy into delivery. It is imperative that each institution or organization has appropriate policies in place. Certain institutions and organizations are good at policy design but less so in policy implementation. Policy itself is not enough to turn an institution or organization around hence policy design should not be equivalent to a silo. To turn an institution or organization around is directly proportional to turning policy into delivery. The policy should promote a culture of development and enculturation of those who happen to join the institution. In addition, self-regulation strategies are crucial when attempting to turn policy into delivery. Clearly, delivery chain should allow for policy to be deliverable. Although there is a vast amount of literature about policy implementation, the researchers wanted to encourage principals of secondary schools to move from partial effectiveness to improvement through intensifying turning of policies into a delivery strategy. The researchers adopted a case study approach and selected five principals of schools randomly. The respondents were interviewed at their respective places of work when convenient. The purpose of interviews of the participants was to ascertain their experiences in turning policy into delivery in their working environments. Their responses were analysed using data matrix. Their responses were recorded and presented as a case study approach. The findings of both the respondents and the literature review confirm that all stakeholders are ultimately responsible for turning policy into delivery.