Influence of Employment Processes on Employees’ Adaptability and Engagement in Airteltigo, Ghana

Abstract

This study was undertaken to ascertain from workers of AirtelTigo in the Northern Region of Ghana the influence of employment processes on employees’ adaptability and engagement. The population for the study was made up of all the 72 workers of the organisation. Structural equation model was used to analyse the data. The study revealed that, level of education, salaries and incentives significantly influenced employee adaptability, accounting for more than 80% of current changes in staff career choices. Equally, cultural diversity significantly influenced employee engagement, accounting for 84% of changes in current employee engagement abilities whilst career development opportunities accounted for 71% of changes in staff’s current engagement abilities. In view of the findings, the study recommends that human resource managers should pay particular attention to applicants’ ability and willingness to learn during recruitment process. Equally, Human resource managers should be encouraged to create opportunities for employees to plan and manage their career paths and goals. Conscious efforts should be made to create culturally tolerant climate to accommodate diversity.