Exploring the Roles of Benefits, Practices, Digitalization, and Sustainability on Employee Satisfaction in the Malaysian Oil and Gas Industry

Abstract

This study assesses the impact of benefits and rewards, new working practices, digitalization, and sustainability on employee satisfaction and expectations in the Malaysian oil and gas industry. A quantitative research methodology was employed, utilizing a structured survey distributed to 391 industry professionals. Statistical analyses were used to evaluate the relationships between the independent variables (benefits and rewards, new working practices, digitalization, and sustainability) and the dependent variable (employee satisfaction and expectations). The findings revealed that all four hypotheses were supported, indicating a strong and positive impact of each independent variable on employee satisfaction and expectations. Benefits and rewards were found to have the most substantial influence, followed closely by new working practices, sustainability, and digitalization. This research contributes significantly to the understanding of employee satisfaction dynamics in the post-pandemic era within this critical sector. It provides actionable insights for organizational leaders seeking to enhance work environments and align with evolving employee expectations. The study highlights the importance of a holistic approach to employee engagement, emphasizing the need for comprehensive strategies that address diverse aspects of the work environment.