SULTANA, Mehbooba; MPANME, Ditalak; AHMED, Jaynal Uddin. Customer Relationship Management Practices and Employee Sensitivities of Private Sector Banks: An Analysis in Indian Context. Business and Economic Research, [S. l.], v. 12, n. 4, p. 168–182, 2022. DOI: 10.5296/ber.v12i4.20426. Disponível em: https://macrojournal.org/index.php/ber/article/view/327. Acesso em: 7 jul. 2024.